Skip to Content

Why is my robotic pool cleaner not moving?

If your robotic pool cleaner is not moving, it could be due to a few different issues. First, it’s important to make sure you have properly set up the robotic pool cleaner and that it is completely submerged in the water.

In addition, it could be caused by a clogged filter, a damaged power cord or internal motor, or possibly a bad connection on the electrical cord. Sometimes, the pool cleaner will become stuck due to an obstruction in the way.

If this is the case, you will need to manually move the pool cleaner in order to start it running again. Finally, it is possible that your robotic pool cleaner is simply out of power. Check to make sure the batteries are charged, or that the cord is plugged into the correct outlet.

If all else fails, contact your manufacturer to determine the best course of action.

Why does my Dolphin stopped working?

It could be due to system or hardware incompatibilities, software conflicts, or even an expired license. It is important to narrow down the cause in order to determine the best course of action.

First, you should ensure your system meets the requirements for Dolphin to run properly. Check your operating system version, CPU, and RAM to make sure they meet the minimum requirements.

If your system meets the requirements, then you should check for software conflicts with any new or updated programs you have recently installed. Uninstalling or disabling unnecessary programs could resolve any compatibility issues.

It is also important to make sure your Dolphin license is up-to-date and that it has not expired. Contact Dolphin directly if you are unsure about your license status.

If you have done all these troubleshooting steps and your Dolphin is still not working, then you should contact Dolphin Support for technical assistance. They should be able to offer more specific advice and help you get your Dolphin running again.

How do I fix my Dolphin power supply?

When attempting to fix your Dolphin power supply, the first step is to identify the source of the problem. A few checks may be required to get to the bottom of the issues. Here are some steps to help diagnose the cause of the problem:

1. Check the electrical outlet or power strip the power supply is connected to. Ensure that the cord is properly plugged in with a secure connection to the outlet. If the outlet is not the issue, move onto the next step.

2. Inspect the power cord for any damages. Check for frayed or exposed wires, or any visible physical damage to the cord. If the cord is undamaged, move onto the next step.

3. Inspect the power supply itself. Check the exterior for any signs of possible damage and make sure all ports are secured. If the supply appears to be in good condition, move onto the next step.

4. Test the voltage of the power supply with a multimeter. This will help identify if there is an issue with the actual power supply or just an issue with the power cord or outlet.

5. If the issue is with the power supply itself, you may need to replace the power supply. Ensure you are buying an appropriate power supply for your Dolphin product.

If you do not feel comfortable attempting the diagnosis and replacement of a power supply, you may want to consider speaking with a qualified electrician or computer technician for assistance.

How do you reset a Dolphin vacuum?

Resetting a Dolphin vacuum is a fairly straightforward process. First, make sure the vacuum is powered off and unplugged from the outlet. Then, locate the reset button on the top of the power head. The reset button is typically a red, round button, and it may have a small reset label printed next to it.

Once you have located the reset button, push and hold it for five seconds, then release it. This should reset the vacuum, allowing you to use it normally once again. If the vacuum does not reset after pushing the reset button, you may need to unplug and allow it to sit for a few minutes before attempting to reset it again.

Can Dolphin power supply get wet?

No, it is not recommended to get a Dolphin power supply wet. These devices are not designed to be waterproof or even be exposed to significant moisture, and they are not likely to work correctly if they do get wet.

If a Dolphin power supply is exposed to moisture, it is best to unplug it immediately and take it to a certified technician for inspection and repair before it is used again. Additionally, taking these devices apart with the intention of attempting to make them waterproof is not recommended, as it can lead to damage of the internal components.

Can you use an extension cord with Dolphin pool cleaner?

Yes, you can use an extension cord with a Dolphin pool cleaner. Most pool cleaners have a power cord of around 25 to 40 feet, depending on the model, but an extension cord can be used if the power cord isn’t long enough.

When using an extension cord, make sure it’s rated for outdoor use, as indoor-rated cords can be unsafe. Also, the cord should be heavy-gauge 14-gauge wire or thicker, and the maximum length should be no more than 100 feet.

Additionally, make sure the extension cord doesn’t pose a tripping hazard or any risk of coming into contact with water. Using an extension cord with a Dolphin pool cleaner is a safe and effective way to extend the power cord’s reach, enabling the pool cleaner to reach areas of the pool that might not otherwise be accessible.

How long is the Maytronics Dolphin warranty?

Maytronics provides a full two-year warranty on all Dolphin Robotic Pool Cleaners. Terms and conditions may vary depending on the type of pool cleaner purchased and its specific configuration, but the two-year warranty generally covers all mechanical parts, electrical components, and structural damages caused due to normal use.

The warranty also covers labour costs, provided the work is performed by an authorized Maytronics service provider. In addition, Maytronics offers a limited lifetime warranty for the body of your Dolphin pool cleaner, so you can rest assured that your cleaner will last for many years to come.

How long do Dolphin pool cleaners last?

The longevity of a Dolphin pool cleaner depends on several factors such as how often it is used, how well it is maintained, the type of pool it is used in, and the manufacturer. On average, pool cleaners last for about 3-5 years with proper maintenance and care.

However, more premium and advanced Dolphin pool cleaners may last up to 7-10 years with the proper maintenance, provided that the pool environment is not overly abrasive or contains large amounts of debris.

Generally, taking proper care of the pool cleaner and cleaning it regularly will help it to last much longer than the typical 3-5 year range.

Can I leave my pool vacuum in the pool overnight?

No, it is not recommended to leave a pool vacuum in the pool overnight. The vacuum may become overburdened by pool debris or may be damaged by animals or other wildlife. Additionally, there is risk of the motor malfunctioning or burning out because it is not designed to be run for long periods of time.

Should the debris be exceptionally heavy, the vacuum may sink or become stuck in the process of vacuuming. It is advisable to remove the vacuum from the pool after each use.

Can you leave Dolphin vacuum in pool?

No, you should not leave a Dolphin vacuum in the pool. This type of robotic pool cleaner is designed to be used for a specific pool cleaning job, and then removed. Dolphin vacuums need to be removed from the pool after each use, dried off, and stored in a safe, dry place.

Leaving the vacuum in the pool after each use can lead to deterioration of the body, seals, and other internal parts due to inconsistent exposure to chlorine, UV rays and other environmental factors.

Where should I store my robotic pool cleaner?

Your robotic pool cleaner should be stored in a cool, dry place that is away from direct sunlight and away from potential sources of damage. You should also make sure the storage space is free from dust, dirt, and other debris.

If you have an outdoor storage shed, this can be a great place to store your robotic cleaner. Make sure the environment is dry to help protect the electrical components from corrosion. You should also make sure to disconnect the power from the cleaner before storing it to prevent any electric shocks if the weather becomes too wet.

Additionally, properly storing your robotic cleaner away from the pool will help it last longer and keep it functioning properly.

Where do you put the Dolphin pool vacuum?

The Dolphin pool vacuum should be placed either in or close to the pool filtration system. This will enable the vacuum to hook up to the filter system and take advantage of the suction power created by the pump.

If the pool does not have a dedicated filtration system, the vacuum can be placed directly into the pool to be used independently. It is important to ensure that the vacuum is securely connected to the filter or completely submerged into the water while in use.

Once the vacuum is set up, you can begin vacuuming the pool, starting with the shallow end and working your way towards the deep end.

Does the Dolphin Nautilus CC Plus clean the waterline?

Yes, the Dolphin Nautilus CC Plus can be used to clean the waterline. It is equipped with a patented swivel cable to reach any area of the pool, making it ideal for cleaning the waterline. Additionally, it has powerful filtration capabilities to remove debris and contaminants from the water.

The Nautilus CC Plus also features Cleanshield technology to help prevent algae from setting on the tiles or walls of your pool. Finally, the Nautilus CC Plus is backed by a two-year manufacturer warranty.

How long is the cleaning cycle on a Nautilus CC plus?

The cleaning cycle on the Nautilus CC Plus Automatic Pool Cleaner typically lasts between 2 and 3 hours. It has the ability to clean both the floor and the walls of your pool, and the entire cycle requires it to go through multiple areas of the pool.

The Nautilus CC Plus features a patented adjustable steering system which helps to ensure that all parts of your pool, including curved, angled, straight, and shallow areas, are thoroughly cleaned. The cycle time can vary depending on the size and shape of your pool.