There could be a few different reasons why your Fitbit Surge won’t turn on. The first possibility is that the battery may have run down and needs to be recharged. If this is the case, then you should plug in your Fitbit to a power source and leave it to charge for a few hours.
It is important to note that you should not use a USB hub, as this may prevent your Surge from getting the correct level of power for charging.
Another potential issue could be that a software update has become stuck, resulting in the Fitbit not turning on. If this is the case, then it may be necessary to reset the Fitbit by holding down the button on the left side of the device for 10 to 12 seconds, until you see the Fitbit logo.
After this, you should be able to power on the device as normal.
Finally, if all else fails, it could be that there is a hardware issue which is preventing your Fitbit from turning on. In this case, it may be necessary to contact the Fitbit customer service team, who can provide you with further assistance and advice.
What are the buttons on Fitbit Surge?
The Fitbit Surge has a total of 8 buttons. The main 5 are:
1. The power button on the left side which is used to wake the device up from sleep mode or turn it off completely.
2. Up (Select button) and Down (Back button) buttons underneath the left side to allow you to move through the menu options and execute commands
3. Home button at the bottom just beyond the power button. This takes you back to the home screen.
4. Activity button on the right side. This is especially useful when you want to start tracking a specific activity
5. Music button also on the right side next to the Activity button. This allows you to control your music playback.
In addition to the main buttons, the Fitbit Surge also has three other buttons as well:
1. A locked button just below the Up and Down buttons which allows you to set the device to locked mode
2. An alarm button on the left side below the power button used for setting the alarm
3. Find My Phone button located on the side which lets you locate your connected phone or device.
How do you reset Fitbit Surge?
To reset your Fitbit Surge, begin by plugging the charging cable into a USB port on your computer or charger. Once connected, press and hold the button located on the back of the device for approximately 10 seconds.
You will see the Fitbit Surge logo appear and the device will vibrate, indicating that it is restarting. Your device will now be reset and will take up to five minutes to power back up.
If this doesn’t work, you may need to perform a factory reset. This can be done in the Fitbit app (for Apple, Android, and Windows 10 devices) by going to Settings> Device> Factory Reset. Finally, for old firmware, you can force the Fitbit Surge into recovery mode.
To do this, press and hold the button on the back of the Surge for approximately 15 seconds. The logo will appear and the device will vibrate, indicating it is being reset. You will now be able to pair it with the app.
How long does Fitbit Surge take to charge?
The Fitbit Surge typically takes two to three hours to charge to full battery capacity and lasts up to seven days before needing to be recharged again. To ensure a full charge, it’s best to plug the device in for the recommended time as it can take longer to charge if the battery is completely depleted.
Additionally, if you are not planning to use your Fitbit Surge for an extended period of time, it’s recommended to charge it prior to storage for best performance.
How can I tell if my Fitbit is charging?
To determine if your Fitbit is charging, you’ll need to check the battery status. If your Fitbit is plugged into a charger, then the battery icon will be located at the top of the device’s display and will slowly fill up as it charges.
Additionally, if your Fitbit is flex or charge, a set of 4 or 5 lights will appear on the device that indicate how much charge the battery has. If all of the lights are lit up it means your Fitbit is fully charged, and if only the first light is lit up it means your Fitbit is still charging.
You can also check the Fitbit app to track your device’s battery life. In the app, find your device on the home screen and make sure the charge indicator is more than 20%. If it is, your Fitbit is charging.
If none of the above methods indicate your Fitbit is charging, then you may need to check your charger and the port you are using to make sure they are both working properly.
Is it OK to leave a Fitbit charging overnight?
Yes, it is totally fine to leave your Fitbit charging overnight. As long as you are using the official charging cable that came with the device, it is perfectly safe to charge your Fitbit overnight. However, make sure you take it off and disconnect it from the charger as soon as the battery is full; otherwise, your Fitbit may overcharge, which can cause damage to the internal components.
It is also important to make sure you are plugging the charger into an outlet that is not close to water. Keeping your Fitbit free from moisture while it is charging is best practice to prevent any potential damage to your device.
Is the Fitbit Surge discontinued?
Yes, the Fitbit Surge is discontinued. Fitbit discontinued the model in mid-2018 and it is no longer available for purchase from their online store. Fitbit also does not provide any service or support for the model, so if you have an existing Fitbit Surge, it is no longer supported.
Fitbit has since released newer and more advanced models, such as the Fitbit Versa, Fitbit Ionic, and the Fitbit Charge 3, which have taken the place of the discontinued Fitbit Surge model.
How do I put my Fitbit Surge in pairing mode?
To put your Fitbit Surge in pairing mode, first make sure that the wristband is not connected to any other devices. Then, press and hold the button located on the left side of the device for five seconds until you see the Fitbit logo and the Tracker’s ID appear on the screen.
You should then see a “pairing” icon on the lower left corner of the device’s screen. At this point your Fitbit Surge is in pairing mode and you can use the Fitbit app to detect your device and connect it wirelessly.
Alternatively, you can place the Fitbit into pairing mode by double-clicking the button. This should put the device directly into pairing mode and it can then be detected by the Fitbit app.
Why would a Fitbit stopped working?
A Fitbit can stop working for several reasons. These can include failure to sync properly with your phone or other device, a low battery, or a defect in the physical components. When a Fitbit does not sync properly, it can show inaccurate tracking results and prevent access to certain features.
Low battery could result from frequently having the device’s bluetooth turned on or from leaving the device inactive for long periods of time. Lastly, a defect in the physical components can occur due to water damage, a drop, or normal wear and tear.
If a Fitbit is malfunctioning, the best course of action is to reset the device and check for any software updates. If the issue persists, it is recommended to contact Fitbit customer service for additional assistance.
How do I revive a dead Fitbit?
In most cases, a dead Fitbit can be revived with a few simple steps. First, you should make sure that your Fitbit is charged and connected to a power source. If the device is still not responding after charging it, you should rest it by pressing and holding the side button for 10-12 seconds until you see the Fitbit logo on the screen.
Once you’ve done this, your Fitbit should be awake and ready to go. If that doesn’t work, you should try uninstalling, then reinstalling the Fitbit app on your phone. Additionally, you should try to restart your phone, as well as resetting your Fitbit by holding down the side button for 10-12 seconds until you see the Fitbit logo.
If all of these steps fail, you may want to consider replacing the battery inside your Fitbit. While this may mean taking it to a professional shop that repairs Fitbits, it could be the only way to revive it.
How do I turn my Fitbit screen off at night?
In order to turn your Fitbit screen off at night, you will need to either adjust the settings on the device itself or use the companion app. First, adjust the settings of your Fitbit device. On the device, select the ‘Settings’ button.
From there, you should be able to find the ‘Screen Timeout’ option. This will show you the length of time that the screen will stay on for after a movement is detected (for example, after you move your arm).
Select the 0 seconds option to turn the screen off. If this setting is greyed out or not available, use the companion app to adjust the settings shown on the device. In the companion app, select the ‘Advanced Settings’ tab.
In this tab, you should see a ‘Screen Timeout’ option. Select the 0 seconds setting to turn the screen off at night.
Why is my Fitbit screen always-on?
By default, your Fitbit screen is designed to always be on so that you can quickly glance at it to check your stats at any time. This also enables your Fitbit to provide a more realistic view of your daily activity, giving you a better understanding of your physical activity level throughout the day.
Being able to easily track your activity level also helps to motivate you to stay more active throughout the day. Additionally, you can always customize the settings on your Fitbit to turn off the always-on display if you prefer not to have it on.
Can you turn off the screen on Fitbit charge 5?
Yes, you can turn off the screen on Fitbit Charge 5. To do this, you must enable “Screen Wake Lock” from the device settings. To get to the settings, hold down the side button for a few seconds and select “Settings.
” From there, select the “Screen Wake Lock” option and toggle it to the “On” position. Once enabled, the screen will turn off when you’re inactive and stay off until you press the side button or perform a specific wrist gesture.
You can also turn off the screen when you want by pressing and holding the side button.
Does Fitbit have a night mode?
Yes, Fitbit does have a Night Mode feature. This feature allows you to easily switch your Fitbit watch display to night mode, which reduces the brightness of your display and turns off any unnecessary notifications or alarms during the night.
This allows you to get a better night’s sleep without being disturbed by notifications or alarms. Night Mode can be activated manually or it can be set to activate automatically based on your sleeping hours.
Additionally, there are a variety of customization options available in Night Mode, such as setting a gentle sleep reminder, setting a specific wake up time, setting a quiet zone, and setting a wake-up goal.
All of these features are designed to help you get a better night’s sleep.
What is Sleep Mode on Fitbit?
Sleep Mode on Fitbit is a feature that allows you to track your sleep quality, duration, and better understand how your lifestyle affects your sleep patterns. The Sleep Mode feature will monitor your movement during the night time, and use the data to create a detailed overview of your sleep.
You can set a sleep schedule to help you stay on track and track your sleep over time. In the Fitbit app, you can access sleep insights, view sleep stages and duration, and log your bedtime. You can also take action to improve your sleep quality, such as setting a bedtime reminder, joining challenges, and others.
With Sleep Mode, you can also track naps and improving your sleep habits.
How do I turn off my Fitbit Charge 5 without wearing it?
If you want to turn off your Fitbit Charge 5 without wearing it, the best way to do so is to perform a long press of the side button. To do so, press and hold the side button for 10 seconds until the Fitbit Charge 5’s logo appears on the screen.
You will know that your device is turning off when the device vibrates twice and the Fitbit logo appears on the display. You can verify that the device is off when the display goes black and the tracker is unresponsive.
You can also turn off your Fitbit Charge 5 by opening the Fitbit app and going to the Settings page. From here, you can select the option to turn off your Fitbit device.
How do I change the display on fitbit charge 5?
The display settings on the Fitbit Charge 5 fitness tracker can be changed to better suit your activity, preferences, and lifestyle. To adjust the display of your Fitbit Charge 5, connect your tracker to the Fitbit app and follow the steps below:
1. Open the Fitbit app on your mobile device.
2. Tap the ‘Account’ icon in the upper right corner.
3. Scroll down and select ‘Charge 5’.
4. Tap ‘Display Settings’.
5. Select your desired display options. You can choose the color, brightness, time, and other elements.
6. Once you’ve selected the desired display settings, tap ‘Save’.
Once you’ve saved your changes, your Fitbit Charge 5 display will be updated with your selected preferences. Please note that you will need to sync your Fitbit device for the changes to take effect.