Yes, JBL offers a hassle-free, worldwide headphone replacement policy. You can contact JBL’s customer service team in order to determine your eligibility. Depending on the product and time of purchase, you may be offered a product exchange, repair, or replacement.
You’ll need to provide proof of purchase and all other original accessories like the remote and cable. If your product is no longer covered by the standard warranty, JBL offers repair services at an additional fee.
Alternatively, you may be able to purchase a compatible replacement from an authorized JBL reseller or from the JBL online store. To get started, contact JBL’s customer service team for more information about their headphone replacement policy.
How do I get my JBL headphones fixed?
If your JBL headphones need to be fixed, there are a few things you can do. First, you can contact JBL via their support website, phone or email to receive assistance with troubleshooting or requesting a warranty or repair service.
If your headphones are still under manufacturer warranty, you’ll most likely be covered in getting them fixed. If they’re out of warranty, you’ll need to pay a fee to get them repaired. Additionally, some independent repair technicians or companies may be able to fix them at a lower cost than JBL.
You can research these options online and compare prices before making your decision. Make sure you’re dealing with an authorized or certified repair shop or technician, as they are more likely to have the parts, tools and expertise necessary to get your JBL headphones properly fixed.
Does JBL earbuds have a warranty?
Yes, most JBL earbuds come with a warranty. The length of the warranty and what it covers may vary depending on the exact model and brand, but most JBL earbuds have a 1-year limited warranty that covers any repairs or replacements due to manufacturing or material defects.
This warranty does not cover any damage caused by accident, wild animals, misuse, improper care, modifications, or normal wear and tear. If you need help determining if a specific set of JBL earbuds is covered under warranty and how to proceed with a warranty claim, you should contact JBL directly for more information.
Can I check JBL serial number?
Yes, you can check the serial number of your JBL speaker, and it is an important step when you purchase a new device, or when registering your product for warranty or repairs. To check the serial number of your JBL speaker, you can generally find it in one of the following places: on the back of the speaker near the power cord, at the bottom or side of the speaker near the QR code, on the box the speaker came in, or on the receipt you received when you purchased the speaker.
In some cases, your serial number may be found under the barcode or on the warranty card that came with the speaker. Once you have located the serial number, you can look it up online to confirm its authenticity.
How long is JBL warranty?
JBL offers a limited one-year warranty on its products from the date of purchase. This warranty covers the original owner only and is non-transferable. The warranty covers parts and labor to repair or replace any defective parts and products due to materials or workmanship.
This warranty does not cover normal wear and tear, damage from misuse and abuse, mishandling, modifications or alterations, improper environment, improper installation, or attempted repair by unauthorized technicians.
Customers who need assistance should contact a JBL authorized service center or JBL customer service.
Where is the serial number on JBL headphones?
The serial number on JBL headphones can usually be found on either the inside of the earcup or on the underside of the left earcup. On certain models, the serial number can also be found on the headset’s earcup plate which can be identified by a JBL logo prior to removal.
Alternatively, the serial number can also be found on the product’s packaging or on the product’s sales receipt. Lastly, if all else fails, the serial number can usually be found on JBL’s website.
Can you track a stolen JBL speaker?
Yes, it is possible to track a stolen JBL speaker using various methods. First, if you have the serial number, then you can call the JBL customer service team and they may be able to track your speaker using their internal system.
Additionally, if you have the speaker linked to your account, then you can use a smartphone app that is connected to the speaker to find its current location. Third, you can try using GPS tracking services by subscribing to a service and inputting the serial number of your speaker.
Lastly, if you have surveillance cameras in the vicinity of where your speaker was stolen, you may be able to contact the police and provide them with the footage, which may help them find the stolen speaker.
Where do I find my JBL SKU number?
Your JBL SKU number is located on the back of your product. Look for a label with a long series of numbers and letters that begins with the letters “SKU”. This is your JBL SKU number. Another place to find your JBL SKU number is on the invoice or receipt from your original purchase.
This number is typically included with other product information such as the purchase date, model name, and original price. You can also find your JBL SKU number by looking for the barcode with a 13 digit number printed on the bottom or back of the product box.
This barcode typically begins with the numbers 065 and can be used to track the item in the marketplace or online store where it was purchased.
How do I know if my JBL Charge 4 is Genuine?
First, check the packaging. Genuine JBL speakers should have packaging with the JBL brand logo on it. If any of the packaging looks questionable, it is likely to be counterfeit. Second, inspect the product itself.
Genuine JBL Charge 4s should have the JBL logo on the front of the speaker, as well as a serial number.
Third, look for an authenticity warranty. Genuine JBL speakers come with a warranty that confirms its authenticity. If the product does not come with an authenticity warranty, then it is likely to be counterfeit.
Fourth, research the retailer from where you purchased the product. If you purchased from a trusted retailer, such as JBL’s official website, then the product is likely to be genuine.
Ultimately, if you have any suspicion that the product you purchased is a counterfeit, contact JBL’s customer service team to confirm its authenticity.
What to do if JBL headphones are not working?
If your JBL headphones are not working, there are a few troubleshooting steps you can take to try and resolve the issue. First, check the connection between your device and the headphones to make sure it is secure.
Make sure the device you are connecting to is powered on and the volume is turned up. If the connection between your device and the headphones is secure but the sound still isn’t working, try using a different device to connect to the headphones.
If the headphones are still not working, restart the headphones by holding the power button for 10 seconds. If the headphones still don’t work, try resetting them by turning off the headphones for 10 seconds and then back on.
If the headphones still don’t work, contact the JBL customer service team for more help.
Do JBL products come with warranty?
Yes, JBL products come with a warranty. All JBL products come with a one year limited warranty that covers defects in materials and craftsmanship. The limited warranty means that JBL will repair or replace any product that has a defect in materials or craftsmanship.
The warranty does not cover damages caused by misuse, improper care, accidents, or negligence. If a repair or replacement is not possible, JBL will refund the original purchase price of the product. However, this warranty does not cover additional services like installation and set up, which must be arranged and paid for separately.
In addition, JBL offers an extended warranty which provides extended coverage for up to five years. This extended warranty covers defects in materials and craftsmanship, as well as the repair or replacement of the product.
How do I contact JBL customer care?
If you need to contact JBL customer care, you can do so in a few different ways.
The easiest is to use their online contact form at https://www. jbl. com/contactus/. Simply fill out the form with your contact information and details on your inquiry and JBL customer care will respond quickly.
If you prefer speaking to someone directly, you can contact JBL customer care by phone at 1-800-336-4525. Representatives are available between the hours of 8am – 8pm EST Monday through Friday, and 9am – 5pm EST Saturday and Sunday.
You can also reach out to JBL via email by writing to them at customerservice@jbl. com or by writing to them via regular mail by addressing it to JBL Customer Service, 8500 Balboa Blvd Northridge, CA 91329 USA.
Whichever method you choose to use, JBL customer care is available to answer your questions and provide you with helpful information.
How do I claim my Infinity warranty?
To claim your Infinity warranty, you will need to contact the Infinity Customer Care team. You can do this by calling 1-800-633-3991 or you can submit a claim online at www. infinitycustomerservice. com.
When making your warranty claim, you will need to provide some identifying information to verify your identity, such as your name, address, and phone number. You’ll also need to provide the serial number, invoice number, and purchase date (from when you purchased your Infinity product).
Once your identity and Infinity product have been verified, the Infinity Customer Care team will provide you with instructions on how to proceed with your warranty claim.
Depending on your product and the specified terms of your warranty, you may be required to return your product for inspection or repair. If necessary, you will receive instructions on how to safely and securely pack and ship your Infinity product for repair or inspection.
In the unlikely event that your Infinity product is deemed irreparable, the Infinity Customer Care team will provide you with information on how to obtain a replacement product under the terms of your warranty.
How long do JBL speakers last?
JBL speakers are built with materials of superior quality and are designed to last for years, even when used frequently. Generally, JBL speakers can last for up to 10 years, although this entirely depends on the environmental conditions and the level of usage.
Furthermore, with proper upkeep, JBL speakers can last even longer. To ensure longevity, it is best to avoid exposing the speakers to extreme temperatures, moisture and dust; keep them away from direct sunlight and try to keep their power off when not using them.
Cleaning them from time to time with a slightly damp cloth can also help keep the speakers in good condition for extended periods.